With ViewSonic's Express Exchange Service program, you are guaranteed a replacement unit shipped to your registered location within 48 hours of your call.
Calls must be received by 12:00 p.m, Pacific Time. Saturdays, Sundays and major U.S and Canadian holidays excluded. Delivery in certain areas may be delayed due to the shipper's practices.
Note: Once you are enrolled in the program, there's no limit to the number of times you can use the Express Exchange Service option - and we take care of the hassles and shipping charges.