Cisco SMARTnet 1 Year - 8x5 Maintenance - Parts and labor - Physical Service CON-OS-AS1SBK9

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Manufacturer Website Address	www.cisco.com
Product Type	Service
Manufacturer Part Number	CON-OS-AS1SBK9
Service Name	SMARTnet
Manufacturer	Cisco Systems, Inc
Brand Name	Cisco
Service Details	Software support includes maintenance, minor and major updates for your licensed feature set Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution Advance replacement parts, with a field engineer, are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time) Holidays observed by Cisco are excluded. Cutoff times can vary by region Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Product Support	Cisco ASA5510 Sec+ w/150 VPN Prs,5FE,3DES/AES
Service Availability	8 Hours/Day x 5 Days/Week
Service Description	8x5
Service Duration	1 Year
Service Type	Maintenance - Parts and labor - Physical Service
Service Location	On-site
Provided Support	New Releases UpdateWeb Knowledge Base AccessPhone SupportEmail SupportParts & Labor
Response Time	( Next Business Day )
Standard Warranty	Not Applicable